Team Hutchinson Ford customer review page

What our customers say about us

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Customer satisfaction is more important than sales targets and budgets and the customer viewpoint surveys confirm we are on track.

Read what they have to say.


Vehicle Sales

Most Recent

“Adam was very helpful and knowledgeable in the Transit department” – RJ Plumbing Ltd, July 21

“Friendly staff and made the whole process easy” – J Pye, July 21

“Our sales lady Fiona was amazing. We had a really positive and engaging time with her” – Bartlett Electrical, July 21

“Seamless transition from my old Ranger into the new one. Excellent” – Integrated Hydraulics Limited, July 21

“Everyone was very friendly and helpful” – M Neuman , July 21

“Awesome experience and sales team. Really happy” – S Madden , July 21

“Communication was quick. Adam listened to what I needed and gave me my options and nailed it. You’ve gained a lifelong client and I’ll be back in a few years to look at getting myself another!” – M Cossey , June 21

“Just the simplicity from the deposit to the delivery. Awesome team and big thanks to Adam and Jared for sorting everything” – Euro Tile , June 21

“Simon and Sarah were very helpful and informative in the way they came across, helping me make the right decision with my Ranger FX4 MAX” – R Barnes , May 21

“Dealing with the salesperson and finance person could not have been easier” – S Cunningham , May 21

“Fiona is a really nice and kind lady. I’ll probably choose Team Hutchinson Ford because of her great customer service” – Formosa Fitness Ltd, May 21

“We thoughts the sales, service and other people involved in delivering our Puma did a great job. The delay in obtaining the car was unavoidable and Mr Langer kept in touch with us, and in fact kept us involved with the vehicle by showing us how to follow its journey from Europe. We are enjoying driving the Puma. The dealership is undergoing major structural work which is of some inconvenience to all concerned, but staff seem to be doing a great job of keeping the inconvenience to customers as low as possible” – U Lee, Apr 21

“The sales experience was excellent. Detailed and it covered all aspects of our questions” – M Sanderson, Apr 21

“My sales consultant Adam, was very helpful and his communication was great. I was very happy with the service” – C Charles, Apr 21

“Adam had a nice relaxed manner about him and we felt he wanted the best outcome for us. Explained the available vehicles well. He is a real asset for Hutchinson Ford, you just felt you had to buy something from the guy even if it was just a blue oval sticker. Nice he followed up later to see how the Puma was going. Sarah, well she’s a chapter on her own, she should be selling cars rather than just admin. I’m sure if I brought a 1957 Skoda off her I would walk out with a smile on my face. Great business manager, compliments that sales team well.” – W Cornelius, Apr 21

“Communication from the sales rep (TC) was outstanding, he notified me as soon as the vehicle became available for sale (expressed interest a week prior, however vehicle was sold but then sale fell through). It was so easy to sort finance and TC and Sarah were both so easy and friendly to deal with. Being a tradesman a faster turn around in receiving the vehicle would have been ideal however understand there are certain criteria staff have to adhere to. I am loving my new van.” – A Taylor, Mar 21

“The Team Hutchinson Ford people go above and beyond for the customer – great service & they know their stuff. Walked out happy & appreciate great customer service!” – D Blair, Feb 21

“Everything went well and what was noticeable was when the person you wanted to see was unavailable, there was always someone else willing to help. I got the feeling it was a very cohesive team of professionals” – J Mace, Feb 21

“Phil Goddard was exceptional to deal with. The finance team were also outstanding” – Dave Parata Plastering Limited, Sep 20

“Very good salesman (Phil Goddard). Not pushy but helpful and Informative. Worked with us not like salesman (who never told us his name) from where we went first. Bought new the same day. ” – Kerr's Limited, Aug 20

“We felt valued throughout the process. We felt we were given accurate information. Phil was kind and approachable and we would recommend to others to see him. ” – A Reid, July 20

“Just bought a Mondeo from your establishment today and wanted to pass on to you what great employees you have. TC was my Salesman and Sarah Evans did our finance. Both are fantastic professionals and a pleasure to do business with. You are fortunate to have such great employees and wanted to make sure you are aware of this. Thank you for the great service, and I will pass on my experience to any friends who are interested in buying a car. I know this is the best advertising of all. ” – E & M Lind, May 20

“Phil our sales rep was very helpful in organising valuations for insurance policies on both vehicles” – N Smith, Mar 20

“Just wanted to take the time to thank you for all your help with our Christchurch based vehicles. We would also like to send a huge thanks to Adam, Bruce, Hannah, Tara, Kate, Karl, John W, Nav, Josh, and all team in the workshop. You guys are without doubt one of the best service teams we deal with in Canterbury. Also a huge thanks to Nick, Tim and all the Bridgestone lads for always going above and beyond for us. Last but not least a big thanks to Kevin for his trademark first class customer service and for sorting out our two new Transits this year. We really appreciate the service you all provide and wish you all a great Christmas & New Year. ” – Matt & Vanessa, Environment Canterbury, Jan 20

“Knowledge of product and very friendly staff - Fiona McDonald made the whole process very easy as though I bought from her in Christchurch she arranged delivery in Auckland for me ” – Mrs D Wilks, Jan 20

“Simon, we took – in our opinion - a huge risk in purchasing this vehicle sight unseen however you made the process seamless and for that we are very grateful – we did not know you but took you at your word that this was a ‘peach’ of a vehicle (at least that’s what I think you said). In our opinion it certainly matches your description – I would call it a ‘golden queen’! ” – S Pickard, Jan 20

“I am very impressed by Simon's customer service and my customer experience so far. Simon has been most attentive and a great communicator. ” – K Taylor, Nov 19

“Sales Experience was excellent. Ford Everest is fantastic on the road and launching the boat off road ” – C Coburn Nov 19 (Salesperson: Fiona)

“Amazing as always. It's great when the team remembers you. ” – T King, Oct 19

“TC. Many thanks for friendly,honest and professional salesmanship you showed during the purchasing of the Toyota Camry you were true to your word and the car get pampered just like the Commodore I had a pleasant trouble free cruise home to Invercargill” – D Stenton, Oct 19

“Thank you we are very happy with all aspects of the purchase and will definitely return.” – B Cummings, Oct 19

“Good bunch of people. Professional and friendly ” – K Cooper, Sep 19

“Excellent service. Great Saleswoman Fiona. Explained features well. Very helpful in getting me the exact vehicle I wanted” – A Coats, Sep 19

“This was a seamless transaction with Phil” – H Vlasveld, September 19

“Phil was excellent to deal with and knows the vehicles. Great service by the Team” – S Swan, September 19

“Kevin Green is really good to deal with and I will recommend him to anyone I know who is in the market for a new Ford.” – Albert Jagger NZ Limited, September 19

“I had the pleasure of dealing with Kevin Greene who had a good knowledge of the vehicles and was able to accommodate my requests on additional parts to have fitted to my vehicle. Pleasant and knowledgeable person, can't speak highly enough of the Team at Hutchinson Ford.” – Mr K Foster, September 19

“If other Ford Dealers were up to your standard they might sell more vehicles. Excellent experience working with Team Hutchinson Ford ” – N Anderson, September 19

“An easy, low pressure purchase from a professional sales team. Thanks” – P Manhire, September 19

Ben Graham - Vehicle Sales

“Excellent service as always from Ben, a pleasure to deal with” – Colleen, March 17

“As this is the fourth vehicle we have purchased from you each time we have had a great experience and would like to thank Ben and Deb for making each purchase so easy” – Steven, March 17

“Ben Graham was our salesperson and it was good to deal with everything over the phone and through emails,Thank you.” – Andrew, October 16

“All good. Ben is efficient.” – Peter, October 16

“Same service as we normally get from Ben very helpful, we were able to view the car before delivery was set. Always helpful.” – Pam & Bill, October 16

“Thanks Ben, You are a rock star in the motor dealer industry.” – Colin, October 16

“We have dealt with your dealership for a number of years now and purchasing many new and used cars. We find Ben very obliging and makes our purchases easy, including servicing of our vehicles.” – Bill and Pam, September 16

“Ben is a very good Salesman. The cleanliness of the vehicle was very good. Would recommend to all.” – JD, April 16

Simon Langer - Vehicle Sales

“Team Hutchinson’s customer lounge is great; we enjoyed a coffee in a relaxed environment. Simon is an excellent salesman that is always pleasant and not pushy. We will be back to buy more vehicles off Simon in the future” – David Irving, July 19

“Simon was very helpful, never “pushy”, he went out of his way to please what I needed. Had a great attitude and will go a long way, very positive. If I wanted to update, I would certainly seek him out. Sincere and trustworthy. Very pleased with my vehicle” – Paulene Adams, July 19

“Simon made buying the vehicle very enjoyable, no pressure was put on me, he gave me plenty of time to make my mind up. The hardest part was deciding what colour to get!!” – Ross Lindsay Cumberpatch, Oct 18

“Simon Langer was great to deal with, no problems, always helpful no high pressure sales pitch, simply let the Mustang sell its self to me, and sent me off for a drive, I came back and after some trade in negotiation I bought my car which had to be sent from Auckland and prepped for sale, took delivery two weeks after test drive I love it!!!!” – Mr. John Harwood Shipston, Aug 18

“We were very impressed with the service Simon gave us. Being in the North Island we were a little worried purchasing a vehicle sight unseen but Simon assured my mechanic husband the vehicle was of a very high standard. He made the process of shipping it up to us very easy and kept us informed the whole way. We are thrilled with the vehicle and would happily purchase another this way from him.” – Annette and Darrell, September 17

“I found Simon my salesman to be very helpfully, there was never any pressure which I dislike in a salesperson. I wouldn't hesitate in dealing with Team Hutchinson Ford and Simon again. Job well done guys” – Steve, November 16

“I had researched other vehicles in this category & decided upon a Kuga. The next day Ford offered the "Field Day Special" so I was on the phone to Simon ASAP & he had the colour of choice (Ruby Red") - what else! We signed up & later took delivery. I haven't stopped grinning since. Simon Langer is a very professional salesman & made the purchasing very easy.” – Peter, October 16

“Simon the sales person was easy to talk with and he greeted me with a smile when I came in to the yard. I was "just looking" but had already read about the car I wanted .He took me for a test drive and was able to understand my car needs, nothing needed to improve. I think when you are treated with warmth and respect the rest of the experience is just a "flow on".” – Kathryn, October 16

“Simon was amazing. I would recommend him to anyone who asked about a car. SUPERB knowledge, follow up and excellent assessment of our needs. I would seek him when we buy again as he was fantastic to deal with. Many thanks Simon!!” – Carla, September 16

“Second Ranger purchased from Simon. He is an asset to your company. We use the vehicle to tow a 3,500kg catering trailer and it’s so good. This is the second one we have purchased from Hutchinson's!” – Steve, July 16

“Very happy with the vehicle and Simon was great to deal with.” – Kate, February 16

“One word ‘Fantastic’. Everything was great from the moment we set foot on the yard. Simon was incredibly patient with us, explained and answered our questions clearly. There was no pressure at any time. Sarah in the finance team also provided us with great advice and services. Hats off to such a great team. We will be back!” – Ryan, April 16

“Simon was very professional, fun and helpful. I have and would recommend Simon and Team Hutchinson Ford.” – Nathan, June 16

“Nothing was a problem. Simon was simply great.” – Allister, September 16

Fiona McDonald - Vehicle Sales

“Sales Experience was excellent. Ford Everest is fantastic on the road and launching the boat off road” – C Coburn, Nov 19

“Thank you we are very happy with all aspects of the purchase and will definitely return.” – B Cummings, Sep 19

“Excellent service. Great Saleswoman. Explained features well. Very helpful in getting me the exact vehicle I wanted” – A Coats, Sep 19

“Fiona was very pleasant and professional to deal with. This was the fourth Ranger she has sold to me. I hold no hesitation in returning to purchase another vehicle” – Graeme Sanders, July 19

“We bought our ute unseen as we are in the North Island. Fiona was so helpful over the phone and email. Deb was also a pleasure to deal with” – Danelle Bain, July 19

“Fiona asked the right questions to help guide us to a car we hadn’t even thought about. Our sales experience with Fiona was great and we felt confident in our choice.” – Denise Cunniffe, July 19

“Fiona was amazing during the entire process. I had a lot of extras done and Fiona made it happen with ease. I don’t know if anything could be improved. Was such an amazing experience.” – Craig Allan Stephens, Sep 18

“Fiona was amazing. Never set out to buy a Ford but undoubtedly because of her that is why I’ve got one and I love it" – Christine, July 17

“Though we weren't thinking a new vehicle, the deal was such a good one that we did. Fiona, our salesperson, was very helpful and knowledgeable regarding the vehicle and made our decision easy and unpressured. We would recommend our friends to consider Ford. We are thrilled with the Kuga.” – Lindsay & Vivienne, October 16

“Fiona is a fabulous friendly salesperson with a 'no pressure' attitude! The Wildtrak is a fantastic car! It covers all the basis of my family - from farm work to our time on the ski fields. It's also very comfortable on the inside. Big car capabilities with a luxurious inside!” – Sonia, September 16

“I have bought a few cars through Fiona. She is great to deal with and I will come back to her when looking to change my Mondeo.” – Richard, September 16

“Have dealt with Fiona previously and find her an excellent sales person. Very happy with our purchase and will be servicing the car with your firm.” – George, February 16

Phill Goddard - Vehicle Sales

“This was a seamless transaction with Phil” – H Vlasveld, September 19

“Phil was excellent to deal with and knows the vehicles. Great service by the Team” – S Swan, September 19

“Big thanks to Phill for organising everything from the first phone call .Tracked us down our new 2019 Ranger, had to be Red for Rural Post and organised the decals. Pleasure to speak to on the phone, always in contact with me. Great service when I picked up the vehicle, took his time to help me with the new gadgets. Was a fantastic overall experience and absolutely love my new Ranger. This is our third one, they keep getting better and better” – D & R Ford, July 19

“By far the best experience I have had when buying from a dealer” – T Richan, July 19

“Phill was just so obliging. Although a sales person, as I am too, I felt no pressure nor obligation. He was truly the best. Thank you to all the team. Love my car and the after care” – P Bartlett-Herbert, July 19

“For us Phill is the “face” of Hutchies. If and when he retires, we will be in a difficult position as we have bought a lot of cars off him. Hutchies is a great business to deal with though; nice friendly people, certainly a family feel” – Melanie-Jane Pettigrew, July 19

“We are happy” – Techlam Limited, Oct 18

“Phil was amazing. So helpful but not pushy. Extremely friendly and approachable. He is an asset to your team.” – N Stokes, October 17

“Have had interaction with Phil for quite some time, so was pleased to get the deal across the line. Phil was able to secure a satisfactory package and price to match any competitor offers. Very good experience, will use Phil and THF in the future” – Grant, July 17

“Excellent service all round. Thank you to Phil for all your help” – Kere, April 17

“Courtesy of Phil his knowledge of car and helpful in every way loved how happy everyone was in sales team.” – John, October 16

“The process was great. Phil is an asset to your team!.” – Sarah, October 16

“Salesman Phil was interacting great with myself and brother, I can't think of anything that could have been improved.” – Janet, October 16

“Phill Goddard has been very knowledgeable in every aspect as far as the cars were concerned. He has been helpful in answering all our questions and he makes a not so bad cup of coffee.” – Frances, September 16

“Phill is genuine, helpful and friendly. Nothing is a problem to him.” – Alasdair, March 16

“Phill Goddard was fantastic to work with. Very helpful, knowledgeable and pleasant. I recommend him to everyone!” – Moira, April 16

Nick Hutchinson - Vehicle Sales

“Good bunch of people. Professional and friendly” – K J Cooper, Sep 19

“My wife and I have recently purchased a new 2018 GT Mustang from Team Hutchinson Ford. The deal involved fitting a number of Roush Performance parts to the vehicle as well as changes to wheels and seats. We dealt with Nick Hutchison and I have to say that our experience with Nick and Team Hutchinson Ford is the best we have ever had (and we've had a few!). Nick helped us with our modification thinking, quoted the total package and then the team completed the modifications (including transporting the vehicle from Auckland to Christchurch and return) - no hassles, no arguments, to the quoted cost, great communication, on time and the vehicle returned to us in perfect condition. What more can a customer ask for?...” – Rob Friend, Sep 18

“Nick was extremely helpful during the pre-purchase and delivery of the vehicle, even picking us up at the airport, he should have a great future.” – Warren, September 16

TC - Vehicle Sales

“Many thanks for friendly,honest and professional salesmanship you showed during the purchasing of the Toyota Camry you were true to your word and the car get pampered just like the Commodore I had a pleasant trouble free cruise home to Invercargill” – D Stenton, July 19

“Top service from TC. Would buy again from him if we ever buy another vehicle. Processing of sale by Admin Ladies was excellent, especially the lady who did the final processing (Lincoln resident)” – Paul Robertson, July 19

“Very easy purchase experience” – Jason, June 19

“TC was very accommodating and professional. Easy to deal with and looked after our every need.” – Crusader services Ltd, August 18

Kevin - Vehicle Sales

"Kevin Green is really good to deal with and I will recommend him to anyone I know who is in the market for a new Ford.” – Albert Jagger NZ Limited, September 19

“I had the pleasure of dealing with Kevin Greene who had a good knowledge of the vehicles and was able to accommodate my requests on additional parts to have fitted to my vehicle. Pleasant and knowledgeable person, can't speak highly enough of the Team at Hutchinson Ford.” – Mr K Foster, September 19

General - Vehicle Sales

“If other Ford Dealers were up to your standard they might sell more vehicles. Excellent experience working with Team Hutchinson Ford” – N Anderson, September 19

“An easy, low pressure purchase from a professional sales team. Thanks” – P Manhire, September 19

“This was my first dealings with Team Hutchinson; it was a pleasure to do business with the people i was involved with, I live in Gisborne, but this was not a issue, the sale and delivery of the ute was made to measure.” – Mike, September 17

“I purchased this car sight unseen relied on a friend to test drive it, but did not see the person I was dealing with. Had vehicle sent by transporter to Dunedin. Have been happy with follow-up phone calls I have made to Chch.” – Stephen, September 17

“Totally happy - No pressure.” – Sharon, August 17

“Will definitely come back to Hutchinson Ford. Glenn Harrison is a fabulous salesperson. No pressure and very honest. The whole team are a fabulous team and extremely helpful.” – Fiona and John, August 17

“Great all round experience! Well done.” – David, August 17

“Very pleased, Hoping to have a partnership with Team Hutchinson Ford for years to come” – Mark, August 17

“Team Hutchinson Ford run a very efficient service from time of assessment of current vehicle to be changed, through to final selection and delivery of the vehicle. People skills of all staff from the Principal down are superb. I have been a client for 28 years and always treated with courtesy and every assistance, the dealership is simply 'the best'!” – Hilary, August 17

“Thanks for the excellent service” – Marcus, July 17

“A professional service that dealt well with our changing requirements” – Peter, May 17

“I just wanted to let you guys know how impressed my wife and I were today. We popped into your store and was served by Glenn Harrison. We asked him where the new Ford Fiesta were as we couldn't find them and he showed us one on the floor as we are thinking about upgrading in the future and he was so friendly and spoke to both of us wasn't pushy and very helpful very impressed with him" - Tony, May 17

“Jo was fantastic right from the day I decided to buy my Mustang. She always kept me informed with regular progress reports. Between Jo, John Hutchie and my husband Ho, they did an amazing job with the modifications to the car. I had no idea what the car would look like with the biggest surprise being the new exhaust system. Then to top it off, Deb organised the interior and exterior protection for the car. I can't express how stoked I am with my beautiful Mustang and the fantastic service I had from these guys was just amazing. I also thank anyone else who had a hand in making my car the most awesome machine out there.” – Lynn, November 16

“They were fantastic.” – Ian, November 16

“Generally just a great team of people” – Ceridwen, November 16

“I was never pressured to purchase my new Mustang by Glenn Harrison, unlike other car brands I visited. He answered my numerous questions, was professional and nothing was a problem to him. I would use him again.” – Antoinette, October 16

“All of the staff at Team Hutchinson I found very helpful in every way. I found the whole experience was fantastic, with a special thanks to the Sales department, Glenn Harrison, and to the Finance department, Deb Macdonald, which I found outstanding to deal with. As a company we look forward to working with these guys in the years to come.” – Richard, October 16

“Great all round service.” – Jason, October 16

“Great experience Glen was so helpful and went out of his way to ensure that buying the Everest was the right thing for my needs. Love this SUV goes like a dream and I can get in and out of the station without any worries haven’t even had to use 4x4 yet that’s how great it is, Thanks Glenn and the Team at Hutchinson Ford.” – Jude, October 16

“The help the salesperson gave us when trying to choose a car was very helpful and we didn’t feel any pressure from the salesperson.” – Anne-Marie, October 16

“Glen was excellent, went out of his way to work with our requirements, didn't feel like he pressured us at all and was able to source the product we needed on a timely basis. Couldn’t ask more from him.” – Michael, October 16

“Great service good information about the car given to me at time of buying.” – Lynda, October 16

“We received very good "personal" service from our salesman and the dealer principal.” – Alan, October 16

“Quite happy with the experience.” – Bill, October 16

“Was easy and great experience, no mucking about back and forth - 'got to talk to the manager', no rubbish.” – Simon, October 16

“The communication was excellent both in terms of the cars pending arrival and the process of getting it ready for collection.” – Cymon, October 16

“Everything good with the car very good sales people.” – Maria, October 16

“Sales - No pressure, honest and relaxed.” – Kevan, October 16

“Dealing with Kevin was very easy. He is full of knowledge and very interested in the person in front of him. It just didn't feel like dealing with another car salesmen. He was great at listening and was not pushy at all. After placing my order I have been to the car yard many time and I didn't feel any difference in his service.” – Lakesh, October 16

“Our main reason for purchasing this vehicle was our experience with the others we have purchased. The Transit Custom is a great van that ticked all our boxes, spacious, fuel efficient, comfortable, safe, modern, great service intervals, towing capacity. THF offered a competitive price and previous good service history” – Marshall, October 16

“The purchase of the Ute was great, Deb arranging the finance was hassle free. Everyone was very helpful it was great.” – Geoffrey, October 16

“Good communication and kept to promised timings.” – Rob, October 16

“Your sales representative I dealt with went the extra mile to make the purchase come together.” – John, October 16

“Test drives were no problem. I had reservations about the dual clutch trans in the Fiesta which the salesman allayed by referring me to the service manager. Extras were fitted quickly for a prompt delivery.” – Barry, October 16

“Everything went very smoothly.” – Jim, October 16

“Everything went extremely well, we had a very good salesman who listens.” – Lynda, October 16

“Glen the sales person and the other staff members kept us up to date at all times.” – Steve, October 16

“Most everything other than the availability of a vehicle to trial. The Salesman made an excellent effort to obtain a customer’s car to trial drive.” – Dave, October 16

“More than happy with every part of the process.” – Nigel, October 16

“A big thank you for the excellent service that you both gave me today. It was refreshing to see that superb customer service is alive and well at THF, I feel very confident that I could recommend you to any friends who might be in the market for a new car. I am very pleased with the end result, the car now looks and feels like I was hoping it would. (I hope that I can maintain that shine).” – Russ, October 16

“Never like parting with money but you people made it less painful. Well done. Very happy with our purchase.” – David, October 16

“Many thanks for your help and patience with my recent Ranger purchase. Your friendly and accommodating service definitely helped change my decision after 29 years of Hilux. I am rapt so far with my new ‘machine'.” – David, September 16

“I love my car and I like how Peter wasn’t pushy and answered all my questions even though they may have not been important” – Sarah, September 16

“This is a courtesy message on my experience with Team Hutchinson Ford. Absolutely brilliant. I only had the pleasure of dealing with Jo. I picked up my Ranger and right from first contact very polite and courteous. I’m sure the rest of your team is the same.” – Russell, September 16

“Made the whole experience quick and painless.” – Tyrone, September 16

“Very satisfactory experience all round. Very good vehicle fit for purpose.” – Bill, September 16

“I am very happy with my car. It's exactly what I wanted. Thanks Peter.” – Joy, September 16

“Glenn was great to deal with. I love the car and will be looking to purchase another one in the near future so will be back to Team Hutchinson Ford!! Please pass on my thanks to Glenn.” – Hamish, September 16

“Glenn was great to deal with, didn’t apply undue pressure and allowed us time and freedom to make decisions. Very happy with purchase.” – Jayden, September 16

“Glenn and Team Hutchinson Ford have been superb in every way and have continued to be after my purchase. I have and will continue to recommend the team to anyone I meet who wants wonderful service.” – John, July 16

“We found the whole process a very pleasant experience and we're loving our Wildtrak.” – Graham, June 16

“Love the truck, and good advice on the canopy option from Glenn.” – Glenn, May 16

“Glenn was very good at keeping us up to date, along with the rest of the team.” – Steve, May 16

“We knew what we wanted, however Glenn was the best car sales guy because there was no pressure and it was all about us. Top marks!” – Billy and Helen, April 16

“Both Glenn and Deb provided excellent service. Many thanks.” – Mark, April 16

“Loving my new Territory, tows my float like a dream.” – Sherri-Anna, April 16

“I love my new car. It is perfect for me and my lifestyle!” – Emma, March 16

“Love my Everest. Finally have a vehicle to meet all my needs. Just great.” – Jude, March 16

Vehicle Service

“No issues from booking for availability to having car serviced” – M Bong, July 21

“Great reception service on arrival. As there was no loan car available reception offered to call an Uber to take me to work, I opted to catch a bus. I requested a tyre check, and received prompt service from Bridgestone Tyres also. My car was ready on time, I got an update on the service. A very friendly team offering a great service. I am more than happy to go back to Tuam Street for next service. Thank you” – J Snelson, June 21

“Nothing could have been better. What a thoroughly professional outfit. The team always make it easy. They are a real pleasure to deal with” – D Parata, June 21

“Service and WOF etc went well despite the business being in the middle of major renovations and disruption… commendable” – S Johnston, June 21

“Simple and easy to book and service was done in a timely manner” – Tony & Emma, May 21

“No concerns, great courtesy car, costs laid out ahead of time, our car was well cleaned. Thank you” – H Beetar, May 21

“Service was excellent, it was completed before the agreed time and nicely groomed on pick up" - T Williams, Apr 21

“Very pleased with the professional nature of the team and results of the service. With the wheel alignment the vehicle drives much nicer. Nice that vehicle was groomed as well." - A Boxall, Mar 21

“Although building renovations were going on, the drop off and pick up experience was still good." - R Tinetti, Mar 21

“The lollies were enjoyed by Miss 6. My loan car was great and the customer service rep was very friendly." - E Daly, Mar 21

“Service department was fast and delivered on the time that was requested" - S Swan, Mar 21

“Friendly, welcoming staff on service desk. Willing and able to answer questions re WOF check. Nice surprise to have Roadside assist extended for another 12 months" - Judith A, Feb 21

“Very happy customer. Great staff, very pleasant to deal with" - N Jones, Feb 21

“Awesome service, well looked after." - J Friend, Dec 20

“Brilliant service, absolutely satisfied." - C Svensson, Dec 20

“Great service, awesome." - R Busch, Dec 20

“A good job done, good turn around, good explanations and very good service. More than satisfied." - D Smith, Dec 20

“Really good service. It was done in the expected time frame and good information too." - B Brooker, Dec 20

“No problems, wonderful service." - P Warwick, Dec 20

“Whenever my Mustang needs a service or any addition upgrades Greg and the team go out of their way to provide a seamless experience." - R Hume, Dec 20

“Great service, absolutely fine." - F Parkhill, Dec 20

“Absolutely satisfied as always." - N Mills, Dec 20

“Absolutely satisfied, fantastic service" - A Cassels, Dec 20

“Absolutely satisfied, a good response and people are lovely" - J Gordon, Dec 20

“Everything was great, excellent service" - B O'Keeffe, Dec 20

“Everything is fine, all went well" - B Williamson, Dec 20

“Quite satisfied and a marvelous job was done of the clean" - L Douglas, Dec 20

“Very much satisfied, excellent" - B Miller, Dec 20

The service was great" - K MacGregor, Dec 20

“Very satisfied, much appreciated. Very happy" - G Arthur, Nov 20

“Absolutely satisfied, good service, quite pleased" - R Watson, Nov 20

“Wonderful service, it was sorted then and there. Great to have the loan vehicle" - D Batchelor, Nov 20

“The service was up to expectation, a good clean too" - M Weber, Nov 20

“Very good service, very happy" - B Brown, Nov 20

"Certainly satisfied, very happy" - P King, Nov 20

“Very satisfied, the problem has been solved and the vehicle is going well" - B Norrie, Nov 20

“Quick and precise service. Everything was explained clearly, loan car was appreciated. No complaints" - Suzanne, Nov 20

“Smooth process, prompt calling when the car was ready, easy pickup" - A Fennell, Nov 20

“Efficient and easy, highly recommend Team Hutchinson Ford!" - R Newman, Nov 20

“Definitely satisfied, very good service" - A Stewart, Nov 20

“Absolutely fantastic service, good as gold" - G Thompson, Nov 20

“Amazing as always" - C MacDonald, Nov 20

“Great service, fantastic, can’t fault. Brilliant service" - P Brown, Nov 20

“Absolutely satisfied, all good very efficient" - P Griffioen, Nov 20

“All good, your service is awesome" - G Scott, Nov 20

“Always satisfied, a fantastic experience" - S Connell, Nov 20

“No problems, very good service" - C Mead, Nov 20

“Perfect service, fantastic" - C Tait, Nov20

“Very good service, will be back" - J Tod, Oct 20

“Good as gold, happy as Larry as always am with the service" - G Jarvis, Oct 20

“Very satisfied as always with the service team" - J Cuthbert, Oct 20

"Overall, the service was excellent," - Е Uluinaceva, Oct 20

“Good online and phone booking service with plenty of reminders. Very flexible with booking times and easy drop off in town. They did a great service job on our Ranger as usual. Would recommend" - D Mitchell, Oct 20

“Very smooth and easy” – I Perry, June 20

“The Service Team worked hard to ensure the vehicle was ready soon after lunch so I could return to Marlborough that same day and the courtesy car ensured I was still able to get around CHCH during the morning, many thanks” – K Jones, May 20

“Everyone is very nice and helpful whenever I pop In!!! Thank you very much indeed ” – P Thorsak, May 20

“Excellent communication from Adam” – S Gorman, May 20

“There's some extra work required to pass the WOF. The Service department rang early and clearly explained what needed fix. They are always easy to deal with and you get the impression the care about their customers” – J Hamilton, May 20

“Simple and easy to book. Prompt, friendly call from the service department to book and confirm. Text sent to confirm, with follow up reminder text the day before. Service was carried out following Covid 19 lockdown. Under the very trying conditions I was very happy with the service I received, and I was given priority due to the service being due prior to the 4 week full lockdown.” – A Habershon, May 20

“Fantastic service. That you rang me to book the warrant really impressed me” – T & C King, May 20

“Great service considering COVID restriction” – A Daly, May 20

“I don't know exactly what went on under the hood (so to speak) but I do know that my car was returned to me with the interior cleaned. This was much appreciated as I have just moved from Nelson and had been practically living in my car for several weeks. Full marks to Ford for this excellent customer service” – J Rogers, Mar 20

“Prompt service. Well presented. Explained well.” – D Mann, Feb 20

“A good reliable service” – B Calvin, Feb 20

“Positive communication with reception staff. A comfortable experience for an older woman on her own. Warm and welcoming.” – J Ayling, Feb 20

“Good communication and service” – D Millie, Jan 20

“Thoroughly seamless transaction” – R Darry, Jan 20

“Very friendly, always explain what has been done and what needs to be done in the future. Always feel valued and respected” – D Miller, Jan 20

“I'm very happy the service please keep it up” – E Tomkinson, Jan 20

“Everything was first class !” – R McDonald, Jan 20

“Quick turnaround. Washed the car and got a packet of sweets. What more could you ask for” – T Thompson, Nov 19

“The time I was told it would be ready and it was just about on time super because time is valuable thanks” – K Gilmore, Nov 19

“Amazing service from Karl. I have even told friends about the fantastic service.” – D Smith, Oct 19

“The team got the work completed much faster than I expected which was great. It meant I could pick my vehicle back up earlier” – T Williams, Sep 19

"Very pleased with the service and the help your team gave me. Thank you” – G Hampton, September 19

"Easy to book online and good communication. Easy parking and nice wait area. Friendly staff.” – D Mitchell, September 19

"Staff were very helpful and explained things to me when I asked a question” – S Kerr, September 19

"Excellent service. Good follow up when tyres found to need replacement and god choice of options offered. Very happy with personal service” – R Pickworth, September 19

"As expected the service was excellent, even the lollie bowl was full. I can't say enough how I appreciate the Car groomers and their cleaning inside and out of my car, to my shame it was a moving tip when it went in and beautifully clean and tidy when I picked it up. Thank you” – Mrs. P Rogers, September 19

"Good friendly service” – Mr J Hand, September 19

"Friendly staff easy service” – Mr. B Armitage, September 19

"Love the Jet Planes.. ” – Andrew McDougall, October 18

"Nice and easy Loan car was ready and the service was completed on time” – John Hanson, October 18

"Very efficient service particularly impressed with how clean my car was” – Mrs. Susan Newman, October 18

"Great service agan” – Kathryn Stewart, October 18

"Routine Service and WOF was accommodated at very short notice, subsequent follow-up Hutchinson Ford Bridgestone tyres replacements also accommodated at short notice for fitment and wheel alignment. This short notice accommodation of service booking and tyres booking is very helpful in my case due to working outside city (south) and living outside city (north), and getting into city often only feasible at short notice. Greatly appreciated customer service” – Yuri Schupbach, October 18

"Everything was fine” – Grant Waters, October 18

"We found the 0 800 number very helpful and help was with us in 15-20 minutes. Because it was a battery problem i was advised to take it into Team Hutchinson Ford. From then I was given a loan car and our car was fixed within the day. (A new battery) Electronics were re-aligned and the car has never gone better. Thank you. ” – Richard Allan James, August 18

"All good!” – Graeme Green, August 18

"Friendly staff and great service.” – Andy McCormick, August 18

"No improvement needed, always get an excellent service.” – Michelle Chung, August 18

"Everything was well above expectation.” – Michael Hill, August 18

"The text on my phone is good to get when the car is finished. Also the car cleaning after is fantastic!.” – Andrew McEwan, August 18

"Well serviced vehicle and appreciated the loan vehicle. Many thanks.” – E Uluinaceva, August 18

"I was happy with the service provided.” – Les Russell, August 18

"It went without a hitch. Staff were friendly and helpful. If that were not the case I would not be a customer at Team Hutchinson Ford.” – Jana Riley, August 18

"Great team of people caring about what they do. Well done.” – John, October 17

"I love that everyone I dealt with were friendly and helpful. There was no hesitation when I needed a ride to work and the man who gave me a ride said I could get a ride back to the car if I needed one. The service to the car was very prompt.” – Robin, September 17

"I really appreciate bring dropped at my workplace so willingly when the car was required for a day. I loved the way my car was groomed after repair. I loved the jetplanes! Great service” – Lucille, September 17

"Great Ute, Good Company to deal with” – Glenn, August 17

“Everyone I have spoken to or dealt with has been Fantastic. You guys should be very proud of the whole team.” – Hamish, May 17

"All good, no issues, courteous staff” – Noel, April 17

“My car was very dirty when it came in and it was cleaned on return in excellent condition. Thanks THF” – Colin, April 17

“Great car and reasonably priced” – Peter, April 17

“The service team were excellent and went above and beyond what I expected. They noticed my car smoking after idling, diagnosed the problem and arranged the repair for me. I was very impressed as I had not even noticed the problem and it was all done under warranty” - John, April 17

“It is good that when collecting the vehicle the service reception people go over exactly what was done and made future recommendations” – Rex, April 17

“Excellent service, and very helpful and friendly staff” - Elaine, March 17

“Mustang was booked in very easy and peace of mind service carried out very quickly while I waited.” – Steve, November 16

“No Hassles, easy and prompt” – Calvin, November 16

“Everything went smoothly.” – Allan, November 16

“The friendliness of staff is great. I like that I was told how much my bill would be when I dropped it off.” – Vanessa, November 16

“No Issues service was fast and professional.” – David, November 16

“Great service.” – Grant, November 16

“Always a professional Company.” – Judy, November 16

“Thank you Hutchies for making this an excellent experience. Just love the Fiesta.” – Nola, October 16

“I got a sat-nav upgrade put in the truck without having to ask for it which I am happy about as I live in a new subdivision and it now shows up as home.” – Glenn, October 16

“Very nice meet & greet; polite & helpful. The coffee was actually pretty good too! I had a good look at/play with the Mustang that just happened to be near the Service Area. Clever.” – Matt, October 16

“Rung in on a wet day (my work weather related) and was able to come straight in for a service.” – Brendon, September 16

“You are providing a very good service. Keep it up.” – Russell, September 16

“Everything was perfect and to have a loan car was amazing thank you.” – Christine, September 16

“Service was done well and on time. In addition some parts ordered arrived next day and were fitted while I waited.” – Michael, September 16

“Job was done quickly. Courtesy car made it very convenient.” – Tom, September 16

“Fantastic service provided and excellent courtesy car, service was done on time and very helpful with being able to drop my van in early so I can still get to work on time.” – Brad, August 16

“Never a problem with service requirements. Always on time and look after the extras as well.” – Chris, August 16

“Dealings with Team Hutchinson Ford have always been very good. Staff have always been helpful, polite and courteous. It does make a difference. This was especially so during a recent failure on my Focus. Vehicle recovery, repair and follow up was excellent.” – Rex, August 16

“A ‘no worry’ service.” – Tony, August 16

“The job was completed in well under the time quoted, and well under the cost quoted for the labour. The specialist 'Alan' who explained the job to me before it was undertaken did an excellent job of relating the details of what had gone wrong and what else it affected. It was fixed in very good time (about two and a half hours, when they thought it would take three and a half) and the vehicle is back to running exceptionally well. Well done to Hutchie's! And well done Ford, because the vehicle was only 3,000 km out of warranty.” – Allan, July 16

“The service of the vehicle was excellent when I picked up my Ute. It had been cleaned which I believe shows a company that looks after their customers.” – Carl, July 16

“Always a good experience at THF.” – Richard, July 16

“I found this experience very professional. Team Hutchinson made it easy to service my vehicle and also groomed it to a high standard which was nice to have a clean vehicle.” – Nick, May 16

“Excellent service, would definitely buy and get services from you again.” – Charmaine, March 16

“Very professional service.” – Rex, March 16

“Vehicle was ready before the time I specified which I didn't always find to be the case at a previous dealership. Nothing to improve on, was professional, efficient and hassle free.” – Ruth, March 16

“Was very grateful for the cleaning of my vehicle. When dropping off my vehicle I mentioned to the guy on the desk that there was a problem with a setting on my Bluetooth. He took the time to come out to my vehicle with me and adjust my phone settings to correct the problem. Service over and above what I expected. Thank you.” – Sheryl, March 16

“My car is always left immaculate (the seat has been moved back to my setting and the stereo isn't left blaring on some random station). The staff are friendly and the waiting area is convenient if you wish to do some work while you wait.” – Vanessa, March 16

“Bruce at Service Reception was exceptional, organised and professional. Car was valeted as well... a nice touch and I was very happy with the service provided.” – Steve, February 16

“As a business owner I appreciate the professionalism at Team Hutchinson Ford.” – Steve, February 16

“Had an overall good experience with Team Hutch as I usually do, they will phone if anything else needs to be done, which is great. Will definitely keep coming back to you. ” – Angela, January 16

“I’m still getting the same friendly and efficient service that my Mother had with her Ford Laser. I’m really pleased with my car and will always remember how you looked after her and her pride and joy.” – Doug, January 16

“Great staff, helpful, can do, polite and fun... Has been the same for the past 9 years I have been dealing with them.” – Tim, January 16

Contact Us

If you buy a vehicle from us and for any reason are not totally satisfied please call me directly so I can put it right.

John Hutchinson

Dealer Principal

0274 360 977

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