“Friendly, welcoming staff on service desk. Willing and able to answer questions re WOF check. Nice surprise to have Roadside assist extended for another 12 months" - Judith A Feb 21
“Very happy customer. Great staff, very pleasant to deal with" - N Jones Feb 21
“Awesome service, well looked after." - J Friend Dec 20
“Brilliant service, absolutely satisfied." - C Svensson Dec 20
“Great service, awesome." - R Busch Dec 20
“A good job done, good turn around, good explanations and very good service. More than satisfied." - D Smith Dec 20
“Really good service. It was done in the expected time frame and good information too." - B Brooker, Dec 20
“No problems, wonderful service." - P Warwick, Dec 20
“Whenever my Mustang needs a service or any addition upgrades Greg and the team go out of their way to provide a seamless experience." - R Hume, Dec 20
“Great service, absolutely fine." - F Parkhill, Dec 20
“Absolutely satisfied as always." - N Mills, Dec 20
“Absolutely satisfied, fantastic service" - A Cassels, Dec 20
“Absolutely satisfied, a good response and people are lovely" - J Gordon, Dec 20
“Everything was great, excellent service" - B O' Keeffe, Dec 20
“Everything is fine, all went well" - B Williamson, Dec 20
“Quite satisfied and a marvelous job was done of the clean" - L Douglas, Dec 20
“Very much satisfied, excellent" - B Miller, Dec 20
“The service was great" - K MacGregor, Dec 20
“Very much satisfied, excellent" - B Miller, Dec 20
“Very satisfied, much appreciated. Very happy" - G Arthur, Nov 20
“The service was great" - K MacGregor, Dec 20
“Very much satisfied, excellent" - B Miller, Dec 20
“Very satisfied, much appreciated. Very happy" - G Arthur, Nov 20
“Absolutely satisfied, good service, quite pleased" - R Watson, Nov 20
“Wonderful service, it was sorted then and there. Great to have the loan vehicle" - D Batchelor, Nov 20
“The service was up to expectation, a good clean too" - M Weber, Nov 20
“Very good service, very happy" - B Brown , Nov 20
“Certainly satisfied, very happy" - P King , Nov 20
“Very satisfied, the problem has been solved and the vehicle is going well" - B Norrie , Nov 20
“Quick and precise service. Everything was explained clearly, loan car was appreciated. No complaints" - Suzanne , Nov 20
“Smooth process, prompt calling when the car was ready, easy pickup" - A Fennell , Nov 20
“Efficient and easy, highly recommend Team Hutchinson Ford!" - R Newman , Nov 20
“Definitely satisfied, very good service" - A Stewart , Nov 20
“Absolutely fantastic service, good as gold" - G Thompson , Nov 20
“Amazing as always" - C MacDonald , Nov 20
“Great service, fantastic, can’t fault. Brilliant service" - P Brown , Nov 20
“Absolutely satisfied, all good very efficient" - P Griffioen, Nov 20
“All good, your service is awesome" - G Scott , Nov 20
“Always satisfied, a fantastic experience" - S Connell , Nov 20
“No problems, very good service" - C Mead , Nov 20
“Perfect service, fantastic" - C Tait , Nov20
“Very good service, will be back" - J Tod , Oct 20
“Good as gold, happy as Larry as always am with the service" - G Jarvis , Oct 20
“Very satisfied as always with the service team" - J Cuthbert , Oct 20
“Overall, the service was excellent," - Е Uluinaceva , Oct 20
“Good online and phone booking service with plenty of reminders. Very flexible with booking times and easy drop off in town. They did a great service job on our Ranger as usual. Would recommend" - D Mitchell, Oct 20
“Very smooth and easy” – I Perry, June 20
“The Service Team worked hard to ensure the vehicle was ready soon after lunch so I could return to Marlborough that same day and the courtesy car ensured I was still able to get around CHCH during the morning, many thanks ” – K Jones, May 20
“Everyone is very nice and helpful whenever I pop In!!! Thank you very much indeed ” – P Thorsak, May 20
“Excellent communication from Adam” – S Gorman, May 20
“There's some extra work required to pass the WOF. The Service department rang early and clearly explained what needed fix. They are always easy to deal with and you get the impression the care about their customers” – J Hamilton, May 20
“Simple and easy to book. Prompt, friendly call from the service department to book and confirm. Text sent to confirm, with follow up reminder text the day before. Service was carried out following Covid 19 lockdown. Under the very trying conditions I was very happy with the service I received, and I was given priority due to the service being due prior to the 4 week full lockdown.” – A Habershon, May 20
“Fantastic service. That you rang me to book the warrant really impressed me” – T & C King, May 20
“Great service considering COVID restriction” – A Daly, May 20
“I don't know exactly what went on under the hood (so to speak) but I do know that my car was returned to me with the interior cleaned. This was much appreciated as I have just moved from Nelson and had been practically living in my car for several weeks. Full marks to Ford for this excellent customer service” – J Rogers, Mar 20
“Prompt service. Well presented. Explained well.” – D Mann, Feb 20
“A good reliable service” – B Calvin, Feb 20
“Positive communication with reception staff. A comfortable experience for an older woman on her own. Warm and welcoming.” – J Ayling, Feb 20
“Good communication and service” – D Millie, Jan 20
“Thoroughly seamless transaction” – R Darry, Jan 20
“Very friendly, always explain what has been done and what needs to be done in the future. Always feel valued and respected” – D Miller, Jan 20
“I'm very happy the service please keep it up” – E Tomkinson, Jan 20
“Everything was first class !” – R McDonald, Jan 20
“Quick turnaround. Washed the car and got a packet of sweets. What more could you ask for” – T Thompson, Nov 19
“The time I was told it would be ready and it was just about on time super because time is valuable thanks” – K Gilmore, Nov 19
“Amazing service from Karl. I have even told friends about the fantastic service. ” – D Smith, Oct 19
“The team got the work completed much faster than I expected which was great. It meant I could pick my vehicle back up earlier ” – T Williams, Sep 19
"Very pleased with the service and the help your team gave me. Thank you” – G Hampton, September 19
"Easy to book online and good communication. Easy parking and nice wait area. Friendly staff.” – D Mitchell, September 19
"Staff were very helpful and explained things to me when I asked a question” – S Kerr, September 19
"Excellent service. Good follow up when tyres found to need replacement and god choice of options offered. Very happy with personal service” – R Pickworth, September 19
"As expected the service was excellent, even the lollie bowl was full. I can't say enough how I appreciate the Car groomers and their cleaning inside and out of my car, to my shame it was a moving tip when it went in and beautifully clean and tidy when I picked it up. Thank you” – Mrs. P Rogers, September 19
"Good friendly service” – Mr J Hand, September 19
"Friendly staff easy service ” – Mr. B Armitage, September 19
"Love the Jet Planes.. ” – Andrew McDougall, October 18
"Nice and easy Loan car was ready and the service was completed on time” – John Hanson, October 18
"Very efficient service particularly impressed with how clean my car was” – Mrs. Susan Newman, October 18
"Great service agan” – Kathryn Stewart, October 18
"Routine Service and WOF was accommodated at very short notice, subsequent follow-up Hutchinson Ford Bridgestone tyres replacements also accommodated at short notice for fitment and wheel alignment. This short notice accommodation of service booking and tyres booking is very helpful in my case due to working outside city (south) and living outside city (north), and getting into city often only feasible at short notice. Greatly appreciated customer service” – Yuri Schupbach, October 18
"Everything was fine” – Grant Waters, October 18
"We found the 0 800 number very helpful and help was with us in 15-20 minutes. Because it was a battery problem i was advised to take it into Team Hutchinson Ford. From then I was given a loan car and our car was fixed within the day. (A new battery) Electronics were re-aligned and the car has never gone better. Thank you. ” – Richard Allan James, August 18
"All good!” – Graeme Green, August 18
"Friendly staff and great service. ” – Andy McCormick, August 18
"No improvement needed, always get an excellent service. ” – Michelle Chung, August 18
"Everything was well above expectation. ” – Michael Hill, August 18
"The text on my phone is good to get when the car is finished. Also the car cleaning after is fantastic!. ” – Andrew McEwan, August 18
"Well serviced vehicle and appreciated the loan vehicle. Many thanks. ” – E Uluinaceva, August 18
"I was happy with the service provided. ” – Les Russell, August 18
"It went without a hitch. Staff were friendly and helpful. If that were not the case I would not be a customer at Team Hutchinson Ford. ” – Jana Riley, August 18
"Great team of people caring about what they do. Well done. ” – John, October 17
"I love that everyone I dealt with were friendly and helpful. There was no hesitation when I needed a ride to work and the man who gave me a ride said I could get a ride back to the car if I needed one. The service to the car was very prompt. ” – Robin, September 17
"I really appreciate bring dropped at my workplace so willingly when the car was required for a day. I loved the way my car was groomed after repair. I loved the jetplanes! Great service ” – Lucille, September 17
"Great Ute, Good Company to deal with” – Glenn, August 17
“Everyone I have spoken to or dealt with has been Fantastic. You guys should be very proud of the whole team.” –
Hamish, May 17
"All good, no issues, courteous staff” – Noel, April 17
“My car was very dirty when it came in and it was cleaned on return in excellent condition. Thanks THF” – Colin, April 17
“Great car and reasonably priced” – Peter, April 17
“The service team were excellent and went above and beyond what I expected. They noticed my car smoking after idling, diagnosed the problem and arranged the repair for me. I was very impressed as I had not even noticed the problem and it was all done under warranty” - John, April 17
“It is good that when collecting the vehicle the service reception people go over exactly what was done and made future recommendations” – Rex, April 17
“Excellent service, and very helpful and friendly staff” - Elaine, March 17
“Mustang was booked in very easy and peace of mind service carried out very quickly while I waited. ” – Steve. November 16
“No Hassles, easy and prompt ” – Calvin, November 16
“Everything went smoothly. ” – Allan, November 16
“The friendliness of staff is great. I like that I was told how much my bill would be when I dropped it off. ” – Vanessa, November 16
“No Issues service was fast and professional. ” – David, November 16
“Great service. ” – Grant, November 16
“Always a professional Company. ” – Judy, November 16
“Thank you Hutchies for making this an excellent experience. Just love the Fiesta.” – Nola, October 16
“I got a sat-nav upgrade put in the truck without having to ask for it which I am happy about as I live in a new subdivision and it now shows up as home.” – Glenn, October 16
“Very nice meet & greet; polite & helpful. The coffee was actually pretty good too! I had a good look at/play with the Mustang that just happened to be near the Service Area. Clever.” – Matt, October 16
“Rung in on a wet day (my work weather related) and was able to come straight in for a service.” – Brendon, September 16
“You are providing a very good service. Keep it up.” – Russell, September 16
“Everything was perfect and to have a loan car was amazing thank you.” – Christine, September 16
“Service was done well and on time. In addition some parts ordered arrived next day and were fitted while I waited.” – Michael, September 16
“Job was done quickly. Courtesy car made it very convenient.” – Tom, September 16
“Fantastic service provided and excellent courtesy car, service was done on time and very helpful with being able to drop my van in early so I can still get to work on time.” – Brad, August 16
“Never a problem with service requirements. Always on time and look after the extras as well.” – Chris, August 16
“Dealings with Team Hutchinson Ford have always been very good. Staff have always been helpful, polite and courteous. It does make a difference. This was especially so during a recent failure on my Focus. Vehicle recovery, repair and follow up was excellent.” – Rex, August 16
“A ‘no worry’ service.” – Tony, August 16
“The job was completed in well under the time quoted, and well under the cost quoted for the labour. The specialist 'Alan' who explained the job to me before it was undertaken did an excellent job of relating the details of what had gone wrong and what else it affected. It was fixed in very good time (about two and a half hours, when they thought it would take three and a half) and the vehicle is back to running exceptionally well. Well done to Hutchie's! And well done Ford, because the vehicle was only 3,000 km out of warranty.” – Allan, July 16
“The service of the vehicle was excellent when I picked up my Ute. It had been cleaned which I believe shows a company that looks after their customers.” – Carl, July 16
“Always a good experience at THF.” – Richard, July 16
“I found this experience very professional. Team Hutchinson made it easy to service my vehicle and also groomed it to a high standard which was nice to have a clean vehicle.” – Nick, May 16
“Excellent service, would definitely buy and get services from you again.” – Charmaine, March 16
“Very professional service.” – Rex, March 16
“Vehicle was ready before the time I specified which I didn't always find to be the case at a previous dealership. Nothing to improve on, was professional, efficient and hassle free.” – Ruth, March 16
“Was very grateful for the cleaning of my vehicle. When dropping off my vehicle I mentioned to the guy on the desk that there was a problem with a setting on my Bluetooth. He took the time to come out to my vehicle with me and adjust my phone settings to correct the problem. Service over and above what I expected. Thank you.” – Sheryl, March 16
“My car is always left immaculate (the seat has been moved back to my setting and the stereo isn't left blaring on some random station). The staff are friendly and the waiting area is convenient if you wish to do some work while you wait.” – Vanessa, March 16
“Bruce at Service Reception was exceptional, organised and professional. Car was valeted as well... a nice touch and I was very happy with the service provided.” – Steve, February 16
“As a business owner I appreciate the professionalism at Team Hutchinson Ford.” – Steve, February 16
“Had an overall good experience with Team Hutch as I usually do, they will phone if anything else needs to be done, which is great. Will definitely keep coming back to you. ” – Angela, January 16
“I’m still getting the same friendly and efficient service that my Mother had with her Ford Laser. I’m really pleased with my car and will always remember how you looked after her and her pride and joy.” – Doug, January 16
“Great staff, helpful, can do, polite and fun... Has been the same for the past 9 years I have been dealing with them.” – Tim, January 16
If you buy a vehicle from us and for any reason are not totally satisfied please call me directly so I can put it right.